Cancellation & Rescheduling | Treatments are reserved especially for you as a courtesy to other guests and staff, cancellations, reschedules and time changes ,we require 24 hours advance notice to avoid cancellation charge of 50%. Less than 4 hour cancellations will be charged full price.
Arrival | We ask that you arrive 5-10 minutes prior to your scheduled service to check in and begin your relaxation. Late arrivals will result in an abbreviated service.
Parking | Parking available in back lot behind the spa on Academy street as well as on street parking on Lavinia Avenue.
Gratuity | Gratuity is greatly appreciated. We recommend adding 15%-20% gratuity to your spa services.
Medical Conditions | We respect the health of our guests. We ask that you inform your therapist of any injuries, surgeries, medication or medical conditions as some treatments may be contraindicated.
For Your Comfort | Please leave your valuables at home and dress comfortably.
Cell Phone | Please silence cell phones.